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frequently asked questions

Your questions, answered with clarity

Got questions? Explore our FAQs to find clear answers about personal loans, commercial lending, fleet finance, and more.

Personal loan FAQs

01.

What types of personal loans does UFS offer?

We provide car finance, caravan and boat loans, renovation loans, debt consolidation, and personal loans for life’s moments such as weddings or medical expenses.

You can apply online in just a few minutes. Our team will review your application, assess your eligibility, and guide you through the next steps.
A secured loan requires an asset (like a car) as security, which usually comes with lower interest rates. Unsecured loans don’t require collateral but may have slightly higher rates.
Many applications are approved within 24–48 hours, depending on the type of loan and the documents provided.
Yes, you can. Just because you’re working casually or part-time doesn’t mean you’re off the table when it comes to finance. With the right strategy, documentation, and guidance — getting approved is absolutely within reach.
Not necessarily. While good credit helps, we assess your overall situation—including income and repayment capacity—to find a solution that works for you.
You’ll generally need proof of ID, recent payslips or proof of income, and bank statements. Our team will let you know if additional documents are required.
Yes, personal loans are flexible. Whether you want to cover medical expenses, home improvements, or consolidate debt, we can help structure a loan to suit you.

The amount depends on your financial profile and the type of loan. Our team will work with you to find the best option within your budget.

Repayments are set up as weekly, fortnightly, or monthly—whichever suits your cash flow best. We’ll make sure the repayment schedule is clear and manageable.

Commercial Loan FAQs

We offer working capital loans, secured and unsecured business loans, equipment finance, commercial vehicle and fleet loans, and startup business loans.

It depends on your business needs. If you’re expanding, working capital or unsecured loans may work best. If you need vehicles or machinery, equipment and fleet finance are better suited.
Once approved, funding can often be released within 48 hours, depending on the type of loan and documentation.
Secured loans are backed by an asset (like property, vehicles, or equipment) and typically offer better rates. Unsecured loans don’t require collateral and are ideal for quick access to funds but may have higher rates.
Yes! We understand startups need flexible funding options. We offer startup business loans designed to help new businesses with cash flow, equipment, or initial investments.
Typically, you’ll need financial statements, business activity statements (BAS), ID, and proof of income. Startups may need a business plan.
Not always. While established businesses may find approval faster, we also provide solutions for startups and younger businesses.
Yes, refinancing can help reduce repayments or consolidate multiple loans into one manageable solution.
No, fleet finance can be tailored for any business, whether you need one vehicle or an entire fleet.
We structure repayments around your cash flow—weekly, fortnightly, or monthly—so they’re practical and sustainable for your business.
Have something on your mind? Send us your question and our team will get back to you with clear, helpful answers—fast.
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